Service!
At Tops, Communications Etc… Our main concern is keeping our customers happy. “Satisfied is not good enough, we want them to be happy with us and their equipment. To Tops this means quick, efficient service when minutes count. We know that your telephone system is your lifeline, and we at Tops go beyond what is required to make certain that line does not break!
Expertise
Tops Communications Etc … Inc has been in The Central Florida area since 1993. Prior to that our CEO was a partner in a similar company going back to 1985.Your system will be installed and maintained by our professional, experienced, technical staff. All technicians are highly trained on equipment carried by Tops.
Courtesy
The personnel at Tops have a remarkable memory. We do not forget who you are the day after the sale is final. Our management team knows that the repeat client base is any company’s most valuable asset, and we look forward to a long and successful business relationship with you, Our customer. Following the sale, should you at any time have a question or need information about equipment or any other areas of communications, please call us. We will be happy to provide you with an answer promptly.
Personalized Response
Each client of Tops is assigned a member of our technical staff. This person familiarizes themselves with every aspect of your communications history with our company. They know you and your equipment, and more importantly, you know them. We make every effort to dispatch your personal technician to your location, should you need additions or repairs to the system. This saves the much wasted time and money that occurs when a technician tries to familiarize himself or herself with a customer’s equipment and wiring for the first time. At Tops you are not just a “number” you are someone special!
Affordable Rates
We do not believe you should have to pay as much to maintain your equipment as you did to purchase it! Our current hourly rate in Polk County is only $59.00, beginning from the time our personnel arrive at your location, no trip charges. In order to ensure years of trouble free operation, we offer a special lightning package. This will help to eliminate the chance of a spike or surge damage. This means that due to low maintenance costs, a purchase from Tops, will continue to make sense in the years to come.
Remember:
We treat you as if you were our only customer!